Automate IT Support.
Accelerate Projects.
NovOps is the intelligent service desk that resolves L0 & L1 tickets instantly, while providing powerful AI assistance for enterprise project management.
Trusted by modern enterprises integrating with
One Platform, Complete Autonomy
NovOps leverages large language models to understand intent, execute workflows, and manage resources without human intervention.
L0 Support Automation
Zero-touch resolution for password resets, access requests, and basic FAQs. Our conversational AI resolves routine queries in seconds.
- 24/7 Instant Responses
- Self-service Knowledge Base
- Multi-channel (Slack, Teams)
L1 Triage & Routing
Intelligent context gathering and automated ticket categorization. Routes complex issues to the right human agent with full context.
- Sentiment Analysis
- Automated Ticket Tagging
- Contextual Handoffs
AI Project Management
Go beyond support. NovOps's AI helps PMs track velocity, predict bottlenecks, and automate daily standup summaries.
- Automated Status Reports
- Risk Prediction Alerts
- Resource Allocation AI
Stop managing tickets.
Start managing outcomes.
NovOps connects seamlessly with your existing infrastructure and traditional ITSM tools to create a unified, AI-driven command center for your operations.
Predictive Issue Resolution
Our AI identifies patterns in network or software behavior to resolve issues before users even report them.
Enterprise-Grade Security
SOC2 Type II compliant with dedicated isolated LLM environments for your proprietary data.
Active AI Resolutions
+14% vs yesterdayReady to transform your service desk?
Join forward-thinking companies using NovOps to empower their workforce and streamline operations.